Order Your Free Gold Mail-In Pack
Get started from anywhere in Australia — secure, insured and simple.
Why Choose Our Mail-In Service
Australia-Wide Convenience – Send your gold from anywhere with our insured mail-in service.
Simple & Secure – Free mail-in envelope with tracking and full insurance.
Fast Valuations – Receive a competitive offer within hours of us receiving your items.
No Store Visit Needed – Ideal for busy schedules or remote customers.
How It Works — Mail-In Service
Order Your Pack
We send your free, fully insured mail-in envelope.
Pack Your Gold
Securely place your jewellery in the pre-paid envelope.
Send to Us
Track delivery using included Australia Post details.
Get a Valuation & Offer
Once assessed, we email your transparent evaluation and loan/sell offer.
What’s Included in Your Free Pack
Pre-paid insured Australia Post envelope
Step-by-step instructions
Secure packing materials
Tracking and customer support
Make a Payment
You can easily complete your payment using the details below:
- Pay ID (Email): gold@bvgold.au
- Phone: 1800 25 88 88
- Mobile / WhatsApp: 0466 968 168
- Business Name: BV Gold AU
- Address: 4/5 Queens Ave, Springvale VIC 3171
Please use your name or invoice number as the payment reference.
Frequently asked questions
Is the mail-in service secure?
Yes, fully tracked and insured.
How long does it take?
Delivery times vary, but we prioritise quick handling once we receive your package.
What can I send?
Gold jewellery and gold items of any carat and condition.
Is there a cost?
No — the mail-in pack and return upon decline are free.